30-Day Refund & Return Policy

We want you to feel confident and supported on your wellness journey. If you're not fully satisfied with your purchase, we’re here to help.

Returns & Refunds – No Hassle, No Stress

• You have 30 days from the date of delivery to request a return or refund.

• If the product didn’t work for you or wasn’t what you expected, we totally understand.

• Unopened and unused products can be returned for a full refund.

• Opened products? No problem — we’ll still honor a refund (limited to one opened item per product type per customer).

How to Start a Return

Just send us an email at inf0@potsies.co or use our contact form. Please include your order number and a brief note — we’ll guide you through the next steps.

Refund Timing

Once we receive your return or process your refund request, you’ll see the credit back to your original payment method within 5–10 business days.

Our Promise

We’re here to support your health, not complicate it. If you ever have questions or need help, reach out anytime — we’re happy to assist.